Privacy Policy

1. Information We Collect

We may collect information that you provide directly when you contact Kinocean, submit a form, request a quote, ask for a catalog or communicate with our team.

• Contact details, such as your name, company, email address, phone number, WhatsApp or country/region.
• Business and project details, such as boat type, model interest, estimated quantity, target market, application scenario and delivery requirements.
• Customization details, such as layout preferences, equipment needs, branding requests, drawings, specifications or reference files you choose to send.
• Website usage information, such as pages visited, device/browser type, IP address, approximate location and form submission source.

2. How We Use Information

Kinocean uses information to support legitimate business communication with dealers, distributors, operators and project buyers.

• To respond to inquiries, prepare quotations and provide product or project information.
• To understand buyer requirements, including boat selection, customization direction, quantity planning and application use.
• To communicate about OEM/ODM production, engineering support, order discussion, delivery preparation or after-sales service.
• To improve our website, product information, customer service and inquiry response process.
• To protect our website, prevent misuse and meet applicable legal or business record requirements.

3. Cookies and Analytics

Our website may use cookies, analytics tools or similar technologies to understand how visitors use the site and to improve content, navigation and performance.

• Cookies may help remember preferences and support normal website functionality.
• Analytics information may help us understand page performance, inquiry paths and general visitor behavior.
• You can control or disable cookies through your browser settings, although some website functions may not work as intended.

4. How We Share Information

We do not sell or rent your personal information. We may share limited information only when it is necessary for business operations, project communication or legal compliance.

• With Kinocean staff or authorized representatives who need the information to respond to your inquiry or support your project.
• With service providers that support website hosting, email delivery, analytics, security, CRM, file transfer or business communication.
• With logistics, inspection, payment or project-related partners only when needed for an active order or project discussion.
• When required by law, regulation, legal process or to protect the rights, safety and security of Kinocean, our customers or our website.

5. International Communication

Kinocean works with overseas B2B customers. Information you provide may be processed in China or in other locations where our service providers, communication tools or business systems operate.

By submitting information through the website, you understand that your inquiry may be reviewed by Kinocean team members for the purpose of responding to your business request.

6. Security and Retention

We use reasonable administrative, technical and organizational measures to protect inquiry and communication information. However, no online transmission or storage system can be guaranteed to be completely secure.

We keep information only for as long as reasonably needed for inquiry follow-up, project communication, business records, service support, legal obligations or dispute prevention.

7. Your Choices

You may contact Kinocean to request access, correction or deletion of information you have provided, subject to reasonable identity verification and any legal or business record requirements.

• You may choose not to provide certain information, but this may limit our ability to prepare an accurate quote or project response.
• You may ask us to stop sending non-essential marketing communication.
• You may adjust cookie settings in your browser.

8. Third-Party Links

Our website may link to third-party websites, social media platforms or external services. Kinocean is not responsible for the privacy practices, content or security of those third-party websites. Please review their privacy policies before submitting information to them.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business operations or legal requirements. The updated date at the top of this page shows when the policy was last revised.

10. Contact Us

If you have questions about this Privacy Policy or how Kinocean handles your information, please contact us:

• Email: [email protected]
• Phone: +86 15015572152
• Address: No.7 Huiying Road, Baini Town, Sanshui District, Foshan City, Guangdong, China